Teemu Piirainen

Strategy deck · Sep 9, 2026

AI strategy for a law firm.

Your competitors will have the same AI as you. So will your clients. Nine decisions on what is still worth buying from you, what it takes to build, and what to decide first. Why a software developer wrote this is in the post behind it.

01 / 09

AI is becoming a commodity. What will differentiate law firms?

As the same AI becomes available to everyone, the capability gap between firms shrinks, and the order can change. The advantage has to come from what a firm builds around the AI, not from access to it.

Two bar charts of five law firms and one client. Today the firms sit at very different capability levels, Firm D highest, and the client far below all of them. Once the same AI is available to everyone, every firm that adopts it stands on the same tall AI base, with what it built around the AI on top. The gap between the best and the worst adopter shrinks to a fraction of what it was, the order changes, with Firm C now ahead of Firm D, and the client rises close behind the firms. Firm B, which does not adopt AI, stays where it was and is now behind everyone.

Today

Five firms, five capability levels. Firm D leads. The client sits far below.

Everyone has the same AI

Every firm that takes the AI stands on the same base. What each builds around it decides the order: Firm C leads, Firm D's lead is gone.

The firm's own layerThe same AI, for everyoneClientLeft: capability today. Right: what each firm built around the AI. Illustrative, not measured.

Five firms today, five firms with the same AI. The bars are illustrative, not measured. On the right, every firm that takes the AI stands on the same base, and the base is taller than the old differences between them. What sits on top is no longer what the firm had before. It is what the firm built around the AI.

That is why the order changes. Firm D leads today and does not tomorrow. Firm C, mid-table today, built more around the AI and leads. AI does not just narrow the gap. It can reorder the market. The client rises too, and can do more of the work alone. And Firm B, which did not adopt AI, is behind everyone.

McKinsey (opens in a new tab) describes the same shift: general-purpose legal AI turning into a commodity, with the advantage shifting to what a firm owns: its proprietary data and the way it works.

02 / 09

How will AI change what clients buy from law firms?

As clients get the same AI, part of the work they buy today moves in-house. A firm has to know where the client will still need outside expertise, where the willingness to pay stays high, and what it could sell that the client could not buy before.

Two stacked bars of a client's legal workload, drawn as shapes rather than measurements. Today about a quarter is done in-house, almost half is routine work bought from law firms and the rest needs specialist judgment. In the projection where the client has the same AI, the in-house share grows to almost half, the routine share bought from firms shrinks, the specialist share holds, and a new dashed segment extends the bar past today's total: services the client could not buy before.

Today

Most of the workload is bought in.

The client has the same AI: a projection

Routine work moves in-house. The specialist share holds. New services appear.

  1. Signal 01

    77% of clients rate AI-enabled quality improvements as very important or essential. 5% say they get them from most of their firms.

    Source: Thomson Reuters Institute (opens in a new tab)

  2. Signal 02

    Citi asks law firms bidding for its work to disclose how much they save with AI. Morgan Stanley is putting most of its outside legal work out to competitive bids.

    Source: Financial Times (opens in a new tab)

  3. Signal 03

    71% of in-house legal professionals expect their outside firms to change their commercial model as AI use grows.

    Source: Thomson Reuters Institute (opens in a new tab)

The client's legal workload in two bars, drawn as shapes, not measurements. Today, roughly half of a corporate legal budget already goes to outside counsel, according to the Association of Corporate Counsel's 2023 benchmark (opens in a new tab) (53% internal, 47% external). Once the client's own legal team has a good AI, the routine share moves in-house and the firm is left with the work that needs judgment, risk-taking and someone to be accountable.

That last share is not small, and it does not shrink. It is where the price holds.

The answer to a client that does more itself is not to do the same work cheaper. It is to offer what the client could not buy before: better quality, and services built on the firm's own expertise. Thomson Reuters' 2026 survey (opens in a new tab) puts the gap in numbers: 77% of clients want AI-enabled quality improvements, 5% get them from most of their firms. What those services look like is section 06.

The pressure is already visible. According to the Financial Times (opens in a new tab), Goldman Sachs asks its law firms to quantify their AI savings and uses the number in fee negotiations, and Citi asks firms bidding for its work to disclose the same. In Thomson Reuters' 2026 survey (opens in a new tab), 71% of in-house legal professionals expect their outside firms to change their commercial model as AI use grows.

Clients who do more themselves also expect the AI efficiency to show in the price of what they still buy. That is the decision in section 07.

03 / 09

Where should we build competitive advantage?

The AI itself will not be the advantage: every competitor can buy the same. The choice is which capabilities the firm owns and keeps improving itself.

Three stacked layers. At the bottom, the AI anyone can buy, models and legal AI platforms alike, marked commodity and bought. In the middle, the firm's knowledge, workflows, playbooks and evaluation, marked as the competitive advantage and owned. On top, legal services and client experience, owned.

Own

Legal services & client experience

What the client buys. Delivered by lawyers, increasingly through AI-enabled workflows.

Own
Our competitive advantage

Knowledge + workflows + playbooks + evaluation

The firm's precedents, positions and ways of working, in a form AI can use. The part that compounds.

Buy
Commodity

AI you can buy: Claude, GPT, Gemini, Harvey, Legora

Available to every firm and every client. Improves every quarter. Whatever we can buy, a competitor can buy too.

Three layers. At the bottom, the AI anyone can buy: the models (Claude, GPT, Gemini) and the legal platforms built on them (Harvey, Legora). Every firm and every client can buy the same, and the model vendors keep adding what the platforms sell today. Nothing in this layer separates one firm from another.

In the middle, what only this firm has: its knowledge, its workflows and playbooks, and its own way of checking whether the AI got it right. On top, the legal services the client actually buys.

The principle: the bought layer can be swapped. The middle layer should stay with the firm wherever possible. Harvey and Legora also offer to hold the firm's workflows and knowledge. Whether that layer should live inside a vendor is the question in section 05.

A simple test. If the firm dropped its AI vendor tomorrow, what would be left? If the answer is "our people know how to use AI", the firm owns nothing yet. If it is playbooks, workflows, evaluations and a knowledge base that work with the next model too, the firm has built an asset.

04 / 09

AI can only scale the expertise it can access.

The firm's advantage already exists: in its lawyers' expertise and the knowledge it has built up. AI can only use and scale it if that knowledge is made accessible to AI.

Firm data, the easy part, and lawyers' know-how, the hard part, flow into AI-accessible firm knowledge, readable by any AI. From there four outcomes follow: the AI uses the firm's best expertise in every matter, juniors get senior expertise, the expertise is no longer tied to individuals, and scalable services can be built on it. Without it, AI makes individual lawyers faster. With it, AI scales the firm's expertise.

The easy part

Firm data

contracts · precedents · past matters · memos

The hard part

Lawyers' know-how

partner experience · judgment · negotiation practice · playbooks

The asset

AI-accessible firm knowledge

Curated, kept current, with access rights. Owned by the firm, readable by any AI.

What it makes possible

  • Our best expertise in every relevant matter.
  • Senior-level expertise for juniors and other practice areas.
  • Expertise no longer tied to the people it lives in.
  • A base for scalable AI-enabled services.
Without it

AI makes individual lawyers faster.

With it

AI scales the firm's expertise.

Two sources. The documents: contracts, precedents, past matters. Indexing them is the easy part. The other source lives in the lawyers' heads: experience, judgment, how a negotiation is run. Getting that into a form AI can use is the hard part, and the one that pays.

"Curated, kept current, with access rights" is not a technical footnote. It is what makes the knowledge trustworthy enough to act on, and it is part of the asset. Knowledge nobody maintains or permissions is a liability with a search box.

The technology is not the point. The point: if twenty years of a partner's expertise exist only in that partner, AI cannot multiply it. Made accessible, the same expertise reaches the junior, the other practice area, and a service sold to the client.

This is also the answer to "we already have Legora". The question is not which tool. It is whether the AI the firm uses reaches the firm's own expertise, or only the general capability every competitor has. A&O Shearman describes distilling 20 to 30 years of expertise (opens in a new tab) out of its lawyers' heads into its own tools, down to client playbooks embedded in the product (opens in a new tab).

Without it, AI makes individual lawyers faster. With it, AI scales the firm's expertise.

05 / 09

Which AI stack enables our strategy?

The AI stack is not a tool decision. It decides whether the firm's knowledge, workflows and services stay the firm's own, or end up locked inside one vendor.

Where do we draw our ownership boundary?

Four layers, three ways to own them. Above the dashed line is what the firm owns.

Firm controlledSwappableVendor controlledOwnership boundary
Option 01

Specialist platform

Harvey, Legora. Fast to adopt, little to build.

Option 02

Hybrid

Own the knowledge and key workflows. Buy the rest where it is best.

Option 03

Own AI layer

Own everything but the models.

Legal serviceswhat the client buys
Firm controlledDelivered through the vendor's tools.
Firm controlledSome delivered as AI-enabled products.
Firm controlledServices and products on the firm's own stack.
Firm knowledge & workflowsthe advantage
Ours: the servicesVendor controlledUploaded into the vendor's workflows and agents.
Firm controlledOwned by the firm, portable.
Firm controlledOwned by the firm, evaluation included.
AI platform & orchestrationhow work runs
Vendor controlledThe vendor's platform.
Ours: services + knowledgeSwappableHarvey, Legora, Claude or others, each where best.
Firm controlledThe firm's own orchestration.
AI modelscommodity
Vendor controlledChosen by the vendor.
SwappableClaude, GPT, Gemini. Replaceable.
Ours: everything but the modelsSwappableClaude, GPT, Gemini. Replaceable.
Consequence
Speed to adopt ↑Depends on what the vendor allows and what can be moved out later.
Internal ownership ↑The advantage without building all the technology.
Ability to differentiate ↑Most control, most building and upkeep.
Hybrid in practiceA&O Shearman ContractMatrix: own product and knowledge, Harvey and Azure OpenAI inside
Scroll sideways to read the whole diagram.

Not a product comparison. The picture shows what the firm owns in each option, layer by layer. Above the dashed line is the firm's. Below it is bought.

On a specialist platform the firm owns only its services. Its knowledge goes into the vendor's workflows and agents. Fast to adopt, little to build, and dependent on what the vendor allows and what can be moved out later. With an own AI layer the firm owns everything but the models. Most control, most building.

The hybrid is the interesting one. The firm owns its knowledge and key workflows and buys the rest where it is best. A&O Shearman's ContractMatrix (opens in a new tab) works this way: their own product and legal layer, developed by their own innovation group with their lawyers (opens in a new tab), with Harvey and Azure OpenAI inside. Owning the advantage did not mean building all the technology.

The decision is where the line goes. Not which product, not yet. At which layer does the firm say: from here up, this is ours?

06 / 09

From internal efficiency to scalable legal services.

The biggest opportunity is not doing today's work faster. Once the firm's expertise and workflows run with AI, part of that expertise can become a service that scales.

Efficiency scales lawyers. Products scale the firm.

Four stages from the AI everyone has to a service only this firm can offer.

AI autonomy
AI assistsAgentic workflowsAI executes
01

Generic AI

Everyone has this, clients too

Clients and competitors have the same. Real gains, no lasting advantage.

A lawyer reviews a contract faster.

02

Firm AI

Our knowledge + AI

The AI works with the firm's precedents and playbooks. Differentiation starts here.

The review follows our positions, not generic ones.

03

AI-enabled workflows

Our expertise in the process

The AI stops answering questions and executes steps of the work, the firm's way. Scale starts here.

The whole review runs as a workflow, a lawyer at the gates.

04

AI-enabled services

Client-facing, scalable

The workflow becomes a service the client uses continuously. New revenue, not saved hours.

Contract review sold as a product.

Business impact
CommodityDifferentiationCompetitive advantageNew revenue
Scroll sideways to read the whole diagram.

Four stages, left to right. Generic AI is where everyone is, clients included. Firm AI is where the model starts working with the firm's precedents and playbooks. AI-enabled workflows is where the AI stops answering questions and does steps of the work the firm's way. AI-enabled services is where new revenue appears.

The strip underneath says why to move right: commodity, differentiation, competitive advantage, new revenue. The strip on top says what changes: AI assists on the left, AI executes on the right. That shift is what "agents" means: from answering a question to carrying out a defined process.

Two firms are already at stage four. A&O Shearman turned its lawyers' playbooks into ContractMatrix (opens in a new tab), a contract review product its clients use. Kirkland & Ellis built its fund formation workflow, institutional knowledge and senior judgment into one AI-enabled service (opens in a new tab).

Stage four has a second branch. Once the firm owns its knowledge, workflows and AI framework, the same capability can be used to build a service with a client, on the client's data and process. Linklaters' Applied Intelligence (opens in a new tab) pairs lawyers with data scientists to co-design bespoke AI-enabled solutions for clients' problems. The firm stops selling only its own product and starts building the client's. A service at this stage can still have lawyers in it. What changes is that it runs continuously and scales.

Efficiency scales lawyers. Productization scales the firm's expertise. AI stops being an IT cost paid back in saved hours and becomes a way to build new services and revenue.

07 / 09

Who captures the value created by AI?

When AI removes half the hours, value appears. The strategic question is whether it stays with the firm, moves to the client, or gets shared. Efficiency does not decide that. The pricing model does.

One matter takes 100 lawyer hours today and 50 with AI, which leaves 50 hours of AI dividend. Billing 100 hours keeps the whole dividend with the firm, billing 75 shares it equally, billing 50 gives all of it to the client.

Today100 h
Same outcome with AI50 h
AI dividend50 h

Client is billed

100 h

The firm keeps the dividend

Same invoice as before. The client sees no AI effect and starts asking why.

Client is billed

75 h

The dividend is shared

The client saves a quarter. The firm's margin still grows. Both have a reason to use AI.

Client is billed

50 h

The client gets the dividend

Full pass-through. The firm did the same work for half the revenue.

New pricing models

As AI breaks the link between hours and value, the firm can also change what it charges for.

  • Fixed or capped fee
  • Subscription
  • Outcome-based
Firm ClientWho holds the 50 h dividend

This is no longer hypothetical. According to the Financial Times (opens in a new tab), Goldman Sachs asks its law firms to quantify their AI savings and uses the number in fee negotiations, Citi asks firms bidding for its work to disclose theirs, and Morgan Stanley is putting most of its outside legal work out to competitive bids with fixed fees on the table. At Legalweek 2026 (opens in a new tab), DLA Piper's head of AI innovation put it as: do not wait for the client to set the terms, lead the conversation about AI ROI.

The shared model already exists in practice. Clifford Chance (opens in a new tab) publishes cases where technology-assisted due diligence cut the client's cost by 40 to 50 percent, and says so in the numbers it shows clients.

The AI dividend and the pricing model are two different decisions. The first is who keeps the saving. The second is what the firm charges for once hours stop measuring value. Houthoff (opens in a new tab) sets fixed fees for AI-assisted work from the measured time saving and the complexity of the task, or raises the hourly rate to reflect more value per hour. Addleshaw Goddard (opens in a new tab) names the same three structures: fixed fees, subscriptions and outcome-linked pricing. A subscription fits the recurring services of section 06. None of them removes scope risk. A fixed fee moves it to the firm, so it fits predictable, repeatable work first.

AI efficiency does not set the price. The pricing model decides who captures the AI dividend, and the largest clients have started to negotiate it (opens in a new tab).

08 / 09

What does this take to build?

The firms already doing this did not buy AI and train the lawyers. They built a new layer between the lawyers and the technology: engineers, lawyers who rebuild legal work as workflows, and owners for the knowledge and the risk.

Three capability cards: a central AI capability, legal-AI lawyers embedded in the practice groups, and knowledge and governance. Underneath them a band for the lawyers and practice groups, where the work changes, to show the capabilities sit inside the legal business.

  1. 01

    Central AI capability

    Build once, reuse everywhere

    Engineers and platform people. The models, the integrations, the evaluation and the standards that every practice group reuses.

    Goodwin: an internal platform and a Builders programme where attorneys and technologists build together.

  2. 02

    Legal-AI lawyers in the practice groups

    Turn legal work into workflows

    Practising lawyers who know enough AI to rebuild their own work as workflows and services, and to build with clients.

    Linklaters: 20 AI lawyers placed in practice groups, and a lawyer-plus-data-scientist team for client builds.

  3. 03

    Knowledge and governance

    Own the asset, own the risk

    Someone captures, curates, permissions and retires the firm's knowledge. Someone decides which model is allowed, who checks it, and who answers for its work.

    The owner of the knowledge asset from section 04, and the steering group that signs off on it.

Lawyers and practice groups

Where the work changes. The three capabilities sit inside the legal business, not beside it.

The page so far says what to build and why. A partner's next question is what it takes. The answer from the firms already doing it is a small, deliberate organisation, not a tool rollout.

Linklaters (opens in a new tab) recruited 20 AI lawyers, a mix of its own practising lawyers and external hires, trained them in the firm's tools, prompt and workflow creation and change management, and placed them in practice groups to build with the client-facing lawyers. Its Applied Intelligence (opens in a new tab) team pairs lawyers with data scientists for client builds. Goodwin (opens in a new tab) launched an internal AI platform and a Builders programme where attorneys and technologists develop solutions on real workflows, with a target of 90% of employees using AI in everyday work by the end of 2026.

The same organisation has to answer a question the old one answered by accident: how the firm grows its next seniors. Lawyers learned by doing the research, the first drafts and the review. AI now does much of that. Simmons & Simmons (opens in a new tab) puts it directly: learning itself has to evolve, and the firm has to be deliberate about what replaces that experience. Vorys (opens in a new tab) built AI personas of 19 partners so associates can get feedback in a partner's way of thinking. Whatever the method, it is a budget line and a design decision, not a side effect.

Change management and AI training belong here too, as the enabling work. They are not a strategy of their own.

09 / 09

What choices should we make now?

Everything before this comes down to six choices the partners now have enough evidence to take a position on, and one question about the next ninety days.

  1. Choice 01What will our clients still buy from us, and what could we sell that they cannot buy today?Back to the case ↑
  2. Choice 02What do we own, and what do we buy? Where does our ownership boundary go?Back to the case ↑
  3. Choice 03Which expertise do we make AI-accessible first, and who leads that work?Back to the case ↑
  4. Choice 04Which expertise becomes a scalable service?Back to the case ↑
  5. Choice 05How do we share the AI dividend with clients?Back to the case ↑
  6. Choice 06What capabilities do we build, whom do we hire, and what sits inside the practice groups?Back to the case ↑
The 90-day question

What do we decide, fund and start in the next ninety days?

One way to start: take one real matter type and run it both ways, on a specialist platform and on a foundation model with the firm's own knowledge layer. Compare quality, cost, control and what could scale. Decide with that evidence.

Not decided now: the vendor.

Market reality

Leading firms move from investment to live solutions in months, not years.

  1. Linklaters20 AI lawyers recruited and placed in practice groups in November 2025. Applied Intelligence, a lawyer-plus-data-scientist team building AI solutions for clients, launched six months later.
  2. FreshfieldsOne year into its Google Cloud collaboration, Gemini is integrated into several of its own legal solutions and AI tools are in use by more than 5,000 people.
  3. Kirkland & Ellis$500M AI programme announced in May 2026, $100M of it in the first year. Fund Formation Engine, a client-facing platform built on its own knowledge and judgment, announced a week later.
Dates and figures from the firms' own announcements and Reuters. Sources below.

This does not end in a ready-made strategy. It ends with six decisions, one per section, that the partners now have enough evidence to take a position on. Each card links back to the case for it.

The timeframe matters more than it looks. Six to twelve months of thinking before anything starts is too slow. Linklaters (opens in a new tab) went from recruiting 20 AI lawyers to launching a team that builds AI solutions for clients in six months. Freshfields (opens in a new tab) had Gemini inside its own legal solutions within a year. Kirkland & Ellis announced a $500M AI programme (opens in a new tab) and a live client-facing platform (opens in a new tab) two weeks apart. The scale of the money is the other message: this is not a ten-thousand-euro experiment. The long-term strategy can be two or three years. The first decisions and pilots should take ninety days.

Left open on purpose: which vendor, and the security and governance details around the work. Those are settled in the implementation, whatever the choices are. The capabilities to build it are not left open. That is decision six.

Why a software developer wrote a strategy for law firms, and which three of the nine decisions carry the rest, is in this post.

What a software factory taught me about AI strategy for law firms